Sunday, June 15, 2008

Where to Find Dollars in an IT environment

Where are those hidden dollars, those waiting-to-be-unchained values in an IT department? There are numerous nooks and corners where there are hidden opportunities to save. Bad times like these throw lot of opportunities to bring cost efficiency. The role of an outsourced provider is so much more critical in such situations. Of course there has to be the right level of motivation as part of the contract to motivate the provider to help the customer find oppportunities to save.

Outsourced providers present themselves with this opportunity by having a view across their engagements of common such opportunities, plus themselves running the operations of a particular customer, having the requisite information to enable such cost saving.

There can be numerous such opportunities but here is a start to list some of them. Can't cover all in this post but will take a beginning:
  • Unused licenses lying in the enterprise (and many find themselves getting budgets to buy more of the same for new requirements). These are more for end user software like MS Project, Visio etc.
  • Underutilized hardware in parts or whole
  • Spare network bandwidth in tier-2 or tier-3 of the networks off the central network topology which is more closely monitored
  • Groups of support teams (in-house and or outsourced teams) providing services very similar in nature as part of different businesses
  • Multiple data centers or server rooms
  • De-centralized environments making it necessary to have lumpy teams across the country or globe doing pretty much the same stuff.
  • De-centralized purchasing of IT assets

This is just the beginning and more are sure to follow.

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